Client services director (ERP
programme manager)

We have an exciting new opportunity for a Client Services Director to join our ERP Practice and help lead our ERP delivery and thought leadership across our UK-wide client base.

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Location

UK (remote working)

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Salary

Competitive

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Type

Permanent | Full-time, part-time, flexible

We are Socitm Advisory - the management consulting business for the public sector.

We are very well established supporting local government as a consulting organisation with particular strengths in the effective use of technology and in the achievement of benefits through business process change and transformation. Having helped deliver the first Oracle Cloud programme into local government, we have gone on to build an enviable reputation for successful delivery.

As a result of our continued growth, we how have an opportunity for an experienced and enthusiastic leader to help inspire our clients and lead on their ERP programme delivery alongside your team. You will be extremely comfortable deploying into customers in an advisory capacity and utilising your excellent stakeholder and communication skills to work with them to define the best possible solutions.

 
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Key responsibilities

  • Manage and liaise with clients to identify new and changing business requirements and opportunities
     

  • Leadership as a trusted and credible advisor for ERP programme delivery
     

  • As part of the senior team, engage in business development, supporting bid writing, and finding new clients
     

  • Input to our centre of excellence on strategy, models, patterns, policies and standards
     

  • Planning and leading on the execution of major programmes including scope and governance
     

  • Conduct due diligence on solutions design to ensure proposals meet client requirements
     

  • Hire, lead, manage and develop direct reports 

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To be successful in this role you will have:

  • Significant experience of programme managing ERP (Cloud/Fusion)
     

  • A history of work developing and presenting solutions and/or selling professional services
     

  • Exceptional stakeholder management and communication skills
     

  • Enthusiasm to drive and succeed
     

  • Enjoy working in an open and collaborative environment, supporting all areas of the business where you can add value
     

  • Experience within local government is desirable, but not essential